Find answers to common questions about buying, selling, and managing your account on WholesaleUp™.
Access 30,500+ verified suppliers and exclusive wholesale deals with the best margins.
A few things to check: (1) Tier access — everyone gets the weekly Deals Digest, but the daily cadence is a Premium+ / Supplier Pro perk and keyword-prioritised ranking is excluded on the Standard tier. If you've downgraded since subscribing, your subscription is saved and your cadence resumes automatically when you upgrade again — no need to re-subscribe. (2) No new content — we won't send you an empty email, so if none of your followed categories, saved keywords, or favorited deals had new activity this period, that edition is skipped and you'll receive the next one with fresh content. (3) Unverified email — accounts with an unverified email address only receive account, security, and billing emails; verify your address and subscribed newsletters will start arriving. (4) Spam folder — check there and add our sender address to your contacts. If none of these apply, toggle the newsletter off and on at Dashboard → Newsletters, or contact support.
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