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Find answers to common questions about buying, selling, and managing your account on WholesaleUp™.

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Help Center

Trust, Safety & Disputes›Privacy & Data Protection

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What personal data does WholesaleUp™ collect?
How is my data used?

Seven purposes, per Privacy Policy §2: to provide and manage your access (contract), improve services (legitimate interests), personalise newsletters, browsing, and product recommendations (consent), send promotional updates (consent / legitimate interests), protect security and prevent fraud — including bot detection, rate limiting, login monitoring, and password-breach checking (legitimate interests), generate aggregated anonymised statistics on platform usage and category trends (legitimate interests), and display a real-time "online now" presence indicator to peers you're in active contact with (only a derived ten-minute boolean flag is shared, never the underlying timestamp — legitimate interests). We never sell or rent your data.

What are my rights under GDPR?
How long is my data retained?
Is my data shared with third parties?
What cookies does WholesaleUp™ use?
How do I manage my cookie preferences?
Why does WholesaleUp track my device fingerprint?
What is "impossible-travel" detection and how does it affect me?
How long is my login + device-fingerprint data kept?
What if I'm flagged for license-sharing by mistake?
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